Frequently Asked Questions
WHAT IS YOUR STANDARD TURNAROUND TIME?
Our Standard turnaround time after final approval before printing is 10 to 12 business days (expedited shipping available.)
IS THERE ANY WAY TO GET FASTER SHIPPING?
Yes, we do offer expedited plan which is 4 to 6 business days with a extra fee.
IS THERE ANY SPECIALS SERVICES?
We provide some special add-ons as per our customers’ printing and packaging needs, such as:
- Spot UV
- Debossing
- Embossing
- UV Coating
- Gold/Silver Foil
- Raised Ink Letters
- PVC Window Sheet
- Gloss & Matte Lamination
DO YOU OFFER DISCOUNT RATE?
Yes! We offer reasonable discounts for bulk orders, re-sellers and non-profit organizations.
WHAT MATERIALS DO YOU USE TO PRODUCE PRINT AND PACKAGING PRODUCTS?
We use high quality recyclable Kraft stock and cardboard stock to produce print and packaging products. We have a wide range of materials and we produce as per our customers’ demands.
HOW CAN I PROCESS MY ORDER?
Please follow steps listed below:
- Submit a quote request
- Upload or email us your artwork
- Approve the digital proof we provide
- Once payment is processed, the production of your order will start
DO YOU OFFER FREE SERVICES, PLEASE LIST YOUR FREE SERVICES?
We offer the following free services with all print and packaging orders:
FREE Graphic Designing Assistance
FREE Shipping across USA
FREE Lamination
CAN I PRINT MY OWN ARTWORK?
Yes, you can send us your own artwork with minimum 300dpi (dots per inch) in EPS, AI or PSD editable file formats.
DO YOU OFFER HARD COPY SAMPLES?
Yes! We make and provide prototypes for a fee on top of quoted amount.
WHAT METHODS OF PAYMENT ARE ACCEPTED?
We accept all major credit cards, PayPal, transfers, and bank checks.
WHICH PRINTING METHODS DOES YOUR COMPANY USE?
We use digital, offset, and screen printing processes with a skilled team of printers.
WHAT FILE FORMATS DO YOU ACCEPT?
We accept EPS, AI, and PSD file formats with minimum 300dpi (dots per inch).
